Te Whakatutukitanga o te Ota

Ko te whakatutuki i ngā ota te tukanga e puta ana i muri i te whakatakotoranga o tētahi ota. Mā tā mātou tūāpapa hokohoko tuihono whakamiharo e whakarato ana i ngā mea katoa e hiahiatia ana e koe hei whakaoti i ngā mahi whakatutuki ota.

Ngā Hipanga Whakatutukitanga o te Ota Paerewa

1. Prior to an order being submitted, stock levels are checked.
2. Initially when an order is placed, an email is sent to the merchant.
3. Ka whakahekehia nga taumata o nga taonga o nga mea kua hokona.
4. Ina tukuna he ota, ka tukuna ki te rārangi e tatari ana kia utua.
• Ko ngā ota e utua ana mā te kāri nama ka whakahoutia i muri tata mai me te tūnga kua utua, me ngā tau tohutoro tauwhitinga peeke.
• Orders paid by online banking or cheque may not be updated until the next business day. 
• Ko ngā ota kāore anō kia utua, ka taea te whakakore (ā-ringa, ā-aunoa rānei)
5. Kia utua te ota, ka taea e koe te whiriwhiri ki te tuku rīhiti ki te kaihoko.
6. Kātahi ka taea e koe te tā i tētahi rārangi tuku, ā, ka whakamahia tēnei hei tiki i ngā taonga mai i tō whare putunga.
7. He rārangi whiriwhiri aunoa anō tā mātou, ka taea e koe te matawai i ngā waehere pae tae noa ki te wā e whiriwhiria ai e koe ngā rahinga e hiahiatia ana, ā, he putanga taupānga pūkoro tā mātou ka taea te hoatu ki ngā kaimahi, me te kore e whai urunga katoa ki te pūnaha.
8. Mena kei te whakamahi koe i tētahi kaikawe whakauru, ka taea e koe te takiuru ki tā rātou tūāpapa, te arotake i tō rārangi ota, te tā i te tapanga, me te tīmata i te tukanga kaikawe.
9. Ko te nuinga o ngā kamupene kaikawe kua whakauruhia ka whakahou aunoa i te ota i roto i tā mātou pūnaha me ngā taipitopito aroturuki, ā, ka tīmata te tuku whakamōhiotanga hei kōwhiringa (i runga i te kamupene kaikawe kei a ia ake te pūnaha whakamōhiotanga)
10. Mō tētahi atu kōwhiringa kaikawe, ka taea e koe te whakauru ā-ringa i te nama aroturuki me te tau aroturuki a te kaikawe, kātahi ka tuku īmēra whakamōhiotanga tuku ki te kiritaki, kia mōhio ai rātou ki te tumanako ki tā rātou tuku, me pēhea hoki te aroturuki i te tuku.
11. Kua tohua te ota inaianei kua tukuna.

Whakatutuki Whakatau Ake

• Tukuna ngā ota wāhanga
• Wehea nga rarangi ota, ka taea te tuku i etahi waahanga.
• Kua tuhia te tūnga tuku ki ngā taonga takitahi
• Tukuna he panui a nga kaihoko mo te kohinga, mena kua kowhiria e ratou te paato me te kohi. (tango)
• Mena kua whakauruhia koe ki ā mātou API 50+, ka tukuna pea tō ota ki te pūnaha Kaute / Taonga / POS

Aroturuki i ngā Taonga

• Ka raka te taonga ina tonoa, ā, mēnā ka whakakorehia, ka whakakīia anō.
• Mā ngā mata taonga e whakaatu mēnā kei te rārangi ētahi ota kāore anō kia oti, kia taea ai e koe te whakataurite ki te rahinga kei runga i te whata.
• Kei te wātea te tuku ota wāhanga

View / Manage Orders

• Ka taea e koe te rapu tere i ngā ota tawhito, mā te marama, te tau ota, te ingoa o te kiritaki, te hītori rapu rānei mā te pātengi raraunga kiritaki.
• Orders can be filted by status, or payment type.
• Tikina ngā ota tuwhera kāore anō kia oti ina waea mai ngā kiritaki, ka whakaoti i te ota mā te waea, ka whakarerekē noa rānei i tā rātou ota.
• Whakahōu tere i ngā ota maha, hei tauira, whakatauritea ngā ota peeke ipurangi kua utua, tohua rānei ngā taonga maha kua tukuna.
• Tāpiri tuhipoka ki tētahi ota
• Ngā ota whakahoki

Nga Ota Taa / Puka / Whakamōhiotanga Īmēra

• Tāia ngā ota, ngā nama, ngā rīhiti, ngā pepa me ētahi atu ki tētahi pūreretā paerewa
• Tānga wera / pūreretā whaiti - Kōwhiringa hōputu whakaiti
• Tikiake i ngā PDF
• Ngā whakamōhiotanga īmēra ki ngā kiritaki
• E waatea ana te ota tono nui

Manatokohia te Wāhitau / Whakatikahia te Wāhitau

• Ka taea e koe te manatoko i tētahi wāhitau i mua i te tukunga atu
• Whakatikahia ngā taipitopito wāhitau mēnā e hiahiatia ana
• Hurihia te kaute kaihoko ki te hiahiatia

Returns / Exchanges / Credits / Surcharges

• Mena kei te hiahia tō kiritaki ki te whakahoki, ki te whakawhiti rānei i ngā taonga, ka taea e koe te whakahaere i tēnei i te mata tiro ota.
• Tautuhia nga taonga i whakahokia mai. Tautuhia nga mea kua whakawhitia.
• Tukuna he whiwhinga kōwhiringa
• Issue an optional surcharge (for additional labour, or a change of shipping method)

Notes

Ko tenei punaha whakatutukitanga ota ngawari ka uru ki te kore utu me ta maatau kaata hokohoko whakamataku.

Ka taea e koe te whakahaere i te whakatutukitanga ota mai i te takiuru rite ki o wharangi hokohoko me to paetukutuku.