Free support is strictly limited for the advanced custom receipt / invoice templates area. The opportunity you have is to fine tune the layout of your dockets, but substantial effort is requried, and it's not for the light hearted.
Essentially you need to craft all the dynamic elements if you want a custom template.
If you make a mistake and want to revert to the original defaul tempate, just delete your custom template and save it blank.
Viewing your changes
You can view how your custom notification looks by viewing an ORDER in the shopping area, then choosing PRINT/EMAIL docs from the popup windows sidebar. There is an option to view each notification.
Custom notification example
Hi [b_cust_name]
thanks for your order [ORDERNUMBER]
date: [ORDERDATE]
[ordersummarylines]
Custom tags
Insert the tag between square brackets [] e.g. [b_cust_name] to have the relevant member record or order element pulled into the email.
Shopping - Order Summary Fields
| ordersummarylines | ordersummarylinesWithPrice |
Shopping - Customer Detail Fields
| b_cust_name | b_cust_firstname | b_cust_company | b_cust_address | b_cust_suburb |
| b_cust_city | b_cust_state | b_cust_suburb | b_cust_postcode | b_cust_country |
| b_cust_email | b_cust_phone |
Shopping - Delivery Detail Fields
| b_ship_name | b_ship_firstname | b_ship_company | b_ship_address | b_ship_suburb |
| b_ship_city | b_ship_state | b_ship_suburb | b_ship_postcode | b_ship_country |
| b_ship_email | b_ship_phone |
Shopping - Other Fields
| b_cust_notes | b_gift_message | b_confirmTermsAndConditions | b_custom_fields |
SHIP_NAME,SHIP_ADDRESS,SHIP_SUBURB,SHIP_CITY,ship_telephone,ship_email,ship_company,ship_state,ship_postcode,
GIFT_NAME,GIFT_ADDRESS,GIFT_SUBURB,GIFT_CITY,gift_telephone,gift_email,gift_company,gift_state,gift_postcode,
Ecommerce / Order Related Fields
| CONTENT | EMAILBODY | VOUCHER | CustomerDetails | GifteeDetails |
| MerchantDetails | ORDERNUMBER | ORDERID | ORDERDATE | PAYMENTSTATUS |
| GIFT_MESSAGE | SHIP_COMMENTS | b_paidon | FullCustomerAddressAndOrderDetails | affiliateInfo |
| paymentmethods | WS_URL | paidon | shoppingTermsConditionsSummary |
Shipping related tags
| b_shippedon | shippedon | b_courier_ref | b_courier_url | b_courier_notes |
| ship_wording | shippingdest |
Ship Date: [b_shippedon] or [shippedon]
Tracking Number: [b_courier_ref]
Tracking URL: [b_courier_url]
Shipping/Tracking Notes: [b_courier_notes]
[ship_wording]
[shippingdest]
Custom tags related to members record:
| mbr_reference | mbr_notes |
Account ID: [mbr_reference]
Member Notes: [mbr_notes]
To have full price details in your docket template:
| ordersummarylinesWithPrice |
Product review email notification - order details with review stars:
| ReviewEmailLines |
More From This Section
FAQ Topics
Building your site
Advanced Page Types
E-Commerce
- Shopping Basics
- Category Management
- Products
- Product Options
- Layout and Formatting
- Payment Options
- Processing Orders
- Advanced Ecommerce
- Product Pricing, Currencies
- Plugins
- Wholesale
- Bookings Management System
- Freight - Couriers
- Stock & Quantities
- Vouchers, Discounts, Loyalty Points
- Selling Photos / Prints
- Shopping Cart Add-on Page types
- Advanced APIs / Add ons
- Point of Sale (POS)
- Reports
- Orders / Invoices
Email & Membership
Promoting your site
Advanced
- Power User Options
- Form Spam Filtering
- Wordpress
- PHP Setup
- [TAGS]
- jQuery snippets
- Search External Links / Import external content
- HTML / CSS Snippets
- Embedding Web Fonts
- Loading additional Material Symbols styles
- FAQ Help Map
- Uploading local font files
- Advanced Template Customisation, CSS, etc
- Languages and Translations
