If your payment gateway has a callback function after the transaction has been processed your purchaser will either see an "approved" or "declined" page. Here's how to customise those messages
- Click "Edit" under your shopping page button
- Click "Customise the text on pages"
- Select either "Successful credit card transaction messages" or "Failed credit card transaction messages"
- Enter the text you want displayed at the end of the transaction
- Save Changes
Successful transactions
For your successful transaction/thank you message, perhaps explain the remainder of the shopping process to the customer, eg that they will expect a shipping notification within x number of days by email, and typical delivery dates etc.
Failed transations
For failed transaction messages, you should provide details here about alternative ways the customer can pay you, about how they can phone you with their credit card number, explain that payment gateways are not always available 24/7. The more helpful information the customer has, the better chance this order will eventually be paid for and turned into a sale.
More From This Section
This explains what a payment gateway and a merchant account is and when you might need one.
What payment options can I use on my website to accept credit cards
Choose from the following list of payment options
You can add multiple payment options to your E-Commerce Store page
Here is how to create a thank you page after your customers place an order and process their credit card details
Most payment gateways offer you two options: To implement your own checkout, or to use a hosted payment page. We suggest you use the hosted payment page.
Here are the technical answers to questions you may find on the form when you setup a new merchant account
If you are using Paymark for viewing your merchant transactions, please refer to these logins
Where to add your returns/terms and conditions text for the link at the base of the shopping cart
Where to add additional comments or information for a successful credit card transaction
We now support a custom FORM/URL builder. So you can integrate almost any known payment gateway, using our dynamic parameter and custom HTML code segment.
Repeat Order Service, Online Membership Service, Set and Forget or copy/paste recurring code from Paypal.
Learn how to setup the automated cancellation of unpaid orders
You can hide a retail payment option from logged-in members / wholesalers
You can disable a customers ability to change from one payment method to another.
Here is how to set repeat billing for the Worldline (Paymark Click) payment gateway
If you would like to provide your bank account details to your customer upon order submission.
How to integrate Stripe payment gateway.
How to integrate Paystation payment gateway
How to integrate Afterpay and common questions related to afterpay.
How to integrate the Zip buy now pay later payment gateway.
How to integrate the new PayPal method (Oct 2025)
BNZ Buyline issue - If you have selected payment options within the cart setup area and they are not displaying correctly.
You can use our platform to take deposits or staggered payments from customers
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